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Madeline Handcrafted
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need something specific?

for inquiries on wholesale and custom pieces please:

email me at: madelinefphilbeckjewelry@gmail.com

or

  • message me on instagram: @madelinehandcrafted

Return Policy

Return & Exchange Policy


We want you to love your jewelry. If you’re not completely satisfied with your purchase, please review our policy below:


✨ Order Cancellations


  • Orders can only be canceled if they have not yet shipped. Please contact us as soon as possible if you need to cancel an order.



✨ Type of Return Offered


  • Eligible items may be returned for store credit only.



✨ Return Window


  • Returns for store credit must be requested within 14 days of receipt.



✨ Eligible Items


  • Most unworn, non-custom jewelry in original condition and packaging can be returned for store credit.



✨ Final Sale Items


  • The following items are final sale and cannot be returned or exchanged:

  • Custom orders
  • Sale items
  • Earrings (for hygiene reasons)

✨ Item Condition

  • Items must be:

  • New and never worn
  • In their original packaging
  • Free of damage or signs of wear

✨ How to Start a Return or Cancellation

To request a cancellation before shipment or to start a return, please contact us at madelinefphilbeckjewelry@gmail.com with your order number.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.


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